We start with the pressure, not the platform
Every Engagement Starts
With a Business Problem
We don't lead with services. We identify what's hurting your business right now and recommend the engagement that addresses the root cause. If we're not the right fit, we'll tell you.
The platform that worked at $5M is breaking at $50M.
Growth Is Outrunning Your Systems
New markets, higher order volume, more customers — but your ecommerce platform can't handle the load, your ERP wasn't built for multi-entity, and every integration was duct-taped together by someone who's no longer at the company. You need systems that scale with the business, not against it.
We took ZO Skin Health from a single US site to five global markets with 17% US revenue growth — platform, integrations, and global logistics.
Explore Implementation & Integration→Typical Outcomes
- +Platform migrations without disrupting operations
- +Ecommerce builds designed for your next 3 years of growth
- +ERP and CRM connected — single source of truth for revenue
- +Legacy systems replaced with modern, maintainable architecture
Maps to: Implementation & Integration
Data lives in silos. Your team doesn't trust the numbers.
Your Systems Don't Talk to Each Other
CRM says one thing. ERP says another. Marketing can't attribute revenue. Finance is reconciling manually. The board asks for a number and three departments give three different answers. This isn't a data problem — it's an integration and architecture problem.
We've rescued failed CRM and ERP implementations that other firms walked away from — HubSpot, Salesforce, and NetSuite.
Explore Strategy & Architecture + Implementation→Typical Outcomes
- +CRM-to-ERP integration with reliable data flow
- +Failed implementation rescue and recovery
- +Revenue reporting your sales and finance teams actually trust
- +Order management that connects to everything downstream
Maps to: Strategy & Architecture + Implementation
Releases break. Bugs reach customers. QA is firefighting.
Software Quality Is Costing You Revenue
Your team ships fast, but releases are unpredictable. Production bugs erode customer trust. Auditors ask questions nobody can answer. The QA team — if you have one — is reactive, not preventive. You need quality built into the delivery cycle, not bolted on at the end.
We've built QA programs for companies including Epic Games, Riot Games, and the US Air Force Cyber Command.
Explore Governance & Optimization→Typical Outcomes
- +Test automation frameworks that catch regressions before release
- +QA embedded in CI/CD — not a gate at the end
- +ISTQB-certified QA team (we're one of 8–9 ASTQB-accredited providers in the US)
- +Compliance-ready documentation and audit trails
Maps to: Governance & Optimization
The board wants AI. Competitors are automating. You need production results.
You Need Automation — Not Another AI Demo
Manual processes consuming your team's time. Customer inquiries going unanswered after hours. Lead generation that depends on one person's Rolodex. The pressure to "do something with AI" is real — but you need production systems that change how the business operates, not a proof of concept that dies in a slide deck.
Our AI Voice Agent and Lead Intelligence tools are in production — not demos. Built on OpenAI, Claude, and Gemini with human-in-the-loop safeguards.
Explore Implementation & Integration + Governance→Typical Outcomes
- +AI Voice Agent handling 24/7 inbound calls — live in 2–4 weeks
- +Lead intelligence that identifies your next deal automatically
- +Custom workflow automation with measurable cost reduction
- +AI governance so you stay compliant as you scale
Maps to: Implementation & Integration + Governance
Talent gaps are slowing delivery. You can't hire fast enough.
Your Team Can't Execute Fast Enough
Critical certifications have lapsed. The team doesn't have the cloud, AI, or platform skills for the next phase. Hiring takes six months and the project needs to ship in three. You need structured upskilling that closes gaps and retains your best people.
Rex Black wrote the ISTQB curriculum used worldwide. Our training practice has been running for 30 years.
Explore Governance & Optimization→Typical Outcomes
- +ISTQB certification for your QA team — Foundation through Advanced
- +AI, cloud, and cybersecurity upskilling programs
- +Custom learning paths aligned to your technology stack
- +550+ accredited courses through our Simplilearn partnership
Maps to: Governance & Optimization
How Every Engagement Works
Four principles that apply to every project — regardless of the problem or the engagement size.
Identify the Real Constraint
45 minutes. You walk us through the pressure. We tell you honestly whether we can fix it.
Scope for Outcome
We define what done looks like — measurable outcomes, fixed scope, clear milestones. Not hours.
Value in 60–90 Days
Every engagement delivers something tangible before you see a second invoice. No death marches.
Expand After Value
We earn the right to grow scope by demonstrating results first. Growth is always your decision.
Tell Us What's Hurting Your Business
45 minutes. No pitch deck. You walk us through what's not working, and we tell you whether we can fix it and what the first 90 days look like.