NABA Membership Platform
Unifying membership management, corporate sponsorships, scholarships, and donations into a single custom platform on serverless architecture for the National Association of Black Accountants.
The Challenge
Fragmented Systems Holding Back a Growing Mission
NABA (National Association of Black Accountants) had membership management, corporate sponsorships, scholarships, and donations running on separate fragmented systems. Each system had its own login, its own data silo, and its own administrative overhead.
This fragmentation created operational friction at every level. Staff toggled between platforms to manage routine tasks. Members faced a disjointed experience when interacting with different NABA programs. Membership engagement and retention were constrained by the limitations of the tooling rather than the strength of the mission.
NABA needed a technology partner who could consolidate these systems into a single, scalable platform without disrupting ongoing operations.
The Solution
One Platform, Serverless Architecture
Rex Black designed and built a custom platform on serverless architecture, unifying membership management, corporate sponsorships, scholarships, and donations into a single application with streamlined user flows. The platform replaced four separate systems with one cohesive experience for members and administrators alike.
What we delivered
- +Custom platform unifying membership management, corporate sponsorships, scholarships, and donations
- +Serverless architecture design and implementation for cost-efficient scalability
- +Streamlined user flows replacing fragmented multi-system workflows
- +Unified member portal providing a single point of access for all NABA services
- +Data consolidation from four legacy systems into one source of truth
- +Administrative tooling for NABA staff to manage all programs from a single dashboard
The Results
By the Numbers
Measurable outcomes from a nonprofit platform consolidation.
Systems Unified
Four separate systems consolidated into a single platform
Architecture
Built on serverless infrastructure for scalability and cost efficiency
Member Experience
One unified portal for all membership interactions
Foundation
Architecture designed to grow with NABA's expanding mission
Outcome Summary
NABA transitioned from four disconnected systems to a unified platform that streamlines every aspect of their member-facing operations. Staff manage memberships, sponsorships, scholarships, and donations from a single dashboard, eliminating the operational friction that constrained their previous setup.
The serverless architecture ensures the platform scales with NABA's growing membership base without proportional increases in infrastructure cost or maintenance burden, providing a foundation built to support the organization's expanding mission for years to come.
Facing a Similar Challenge?
Whether you're consolidating systems or building a platform from scratch, we can help you design and deliver with confidence.
Resources for this kind of program
Reading material that goes deeper on the methodology behind this engagement.
- Whitepaper
Starting AI Adoption: A Sequence for Mid-Market Engineering Teams
The order of operations we use with mid-market engineering teams that have been told to ship AI and do not know where to start. Six stages, named exit criteria, the anti-patterns that predict failure, and the first-90-days view that ties architecture, evaluation, and model economics into a coherent adoption sequence.
Read → - Whitepaper
Evaluation Before Shipping: How to Test an AI Application Before It Hits Production
The release-gate playbook for AI features. Covers the five evaluation dimensions, how to build a lean golden set, where LLM-as-judge is trustworthy and where it lies, rollout mechanics with named exit criteria, and the regression suite that keeps a shipped AI feature from quietly rotting in production.
Read → - Whitepaper
Choosing the Right Model (and Knowing When to Switch)
A practical framework for matching LLM model tier to task. Covers the four axes (capability, latency, cost, reliability), cascade routing patterns that cut cost 60 to 80 percent without measurable quality loss, switching costs you did not plan for, and the worked economics at 10K, 100K, and 1M decisions per day.
Read → - Whitepaper
Workflow or Agent? A Decision Framework Before You Architect Anything
Most production 'agents' are workflows that overshot. This paper distinguishes deterministic LLM pipelines from autonomous agents, names the four questions that decide which one to build, and covers the failure modes specific to each path. Includes the 'earned autonomy' principle for promoting workflows to agents only after instrumentation justifies it.
Read → - Whitepaper
Build vs. Buy vs. Assemble: A Decision Framework for Engineering Leaders Past $20M ARR
The traditional build-vs-buy debate has a quiet third option, assemble, and it is the right answer more often than either of the other two. This paper covers the decision framework we use with growth-stage engineering leaders, including the four dimensions to score each option against, the failure modes specific to each path, and the contractual mechanics that determine whether 'buy' actually buys what was promised.
Read → - Whitepaper
Why Your CRM and ERP Disagree, and What to Do About It: An Integration Audit Framework
When the board asks for a number and three departments give three answers, the cause is almost never that someone is wrong. It is that the systems of record were never reconciled to each other. This paper covers the integration audit framework we use with RevOps, IT, and finance leaders to surface the disagreements, name the canonical owner for each entity, and build the integration discipline that makes the number trustworthy without re-platforming anything.
Read →
Want help running a program like this?
- Service · Architecture
Software Delivery Architecture
Architecture-first design for delivery: integration patterns, platform decisions, and the build-vs-buy calls that scale.
Learn more → - Service · Delivery
Fast-Track Delivery
Senior-led implementation pods that ship the first production slice in weeks, not quarters.
Learn more → - Service · Commerce
Ecommerce Solutions
Salesforce Commerce Cloud, Shopify Plus, and custom commerce platforms, built, migrated, scaled.
Learn more → - Service · Integration
Integrations & Optimization
Pulling siloed systems together so revenue teams can trust their numbers and operate from one source of truth.
Learn more →