Agents
About us
RBI Agents is our Center of Excellence focused on the design and operation of automation and AI systems. We help organizations transition from manual workflows to intelligent, agentic systems that scale without losing control or creating security risks.
- 50+
Trusted by clients worldwide
We define AI strategy. Automate complex workflows. Secure data governance. Integrate agents. Embed intelligent automation throughout your operations.
1m+ Requests
Scale
NIST RMF aligned
Complexity
80% effciency
Impact
How We Work
Our 4-step process to AI in production
Identify
We run an automation opportunity assessment — mapping your highest-volume manual processes, estimating automation potential, and ranking by ROI. You leave with the top three candidates and rough cost savings before any commitment.
Identify
We run an automation opportunity assessment — mapping your highest-volume manual processes, estimating automation potential, and ranking by ROI. You leave with the top three candidates and rough cost savings before any commitment.
Build
We select the right AI model (OpenAI, Claude, or Gemini) for your use case and build the automation for production — with proper prompt engineering, edge case handling, monitoring, and human-in-the-loop design. No demos. Production systems.
Build
We select the right AI model (OpenAI, Claude, or Gemini) for your use case and build the automation for production — with proper prompt engineering, edge case handling, monitoring, and human-in-the-loop design. No demos. Production systems.
Deploy
We go live with tested rollback procedures, real-time monitoring, and escalation paths. For AI products (Voice Agent, Lead Intelligence), deployment takes 2-4 weeks. For custom automation, 8-12 weeks from kickoff to production.
Deploy
We go live with tested rollback procedures, real-time monitoring, and escalation paths. For AI products (Voice Agent, Lead Intelligence), deployment takes 2-4 weeks. For custom automation, 8-12 weeks from kickoff to production.
Expand
Once the first automation proves ROI, we expand to additional workflows. Every successful automation teaches us more about your operations and creates a clear roadmap for the next highest-value opportunity.
Expand
Once the first automation proves ROI, we expand to additional workflows. Every successful automation teaches us more about your operations and creates a clear roadmap for the next highest-value opportunity.
What we do?
Let's talk.
Rex Black
Schedule a Strategy Call
© 2026 Rex Black
Tell us what's slowing your business down. We'll tell you honestly whether we can help, and what the first 90 days would look like.
Quick response.
If you're ready to create and collaborate, we'd love to hear from you.
Clear next steps.
After the consultation, we'll provide you with a detailed plan and timeline.